Stay Informed

Check back here regularly for the latest news about Western New York Pediatrics.

Copay Due on Date of Service

Posted December 8, 2009

Copays are due on the date of service. Effective January 1, 2010, a $5 Service Charge will be added to the appointment charges if a copay is not received at the time of your child's appointment.

No Show Fee

Posted September 2, 2009

Effective October 1, 2009 our no show fee will increase to $25.  To avoid this fee, please contact our office if you cannot attend a scheduled appointment. This fee may be applied if your cancellation is received less than 24 hours prior to the appointment time.

Returned Check Fee

Posted October 12, 2009

Please note - per office policy, all checks returned for nonsufficient funds will result in the current return fee of $39 being charged to your account. 

Red Flag Rule

Posted August 2009

For compliance in the Red Flag Rules, our office will begin asking for personal identification during your child's office visits.

The Red Flag Rule was instituted by the United States Federal Trade Commission in efforts to help decrease identity theft.  Our participation in this program is mandatory. For more information on the ruling please visit ftc.gov

Evening Office Calls

Posted Sept 30, 2009

To accommodate the needs of our patients, the evening office nurses line returns on October 1, 2009.  The nurses will again be available through 7:00 pm Monday through Thursday, to answer questions or help in scheduling an evening appointment for your sick child.

Calling After Hours

Posted June 1, 2009

Our physicians are now taking ALL after hours telephone calls.  Phone calls should be limited to emergency questions regarding your child.  All routine and non-urgent telephone calls should be directed to the office during regular office hours.  Our after hours number is 559-1619.  Please allow up to one hour to receive a call back from the covering physician and remember to disable call block from your home phone, as this will delay a return call.  If your child is having a life threatening emergency, please dial 911 for emergency assistance.

Forms

Posted June 1, 2009

Please allow 7-10 business days for the completion of all forms.  As always, refills for ADHD medications should be submitted to the office at least 7 days prior to anticipated pick-up.

Peds Response Form

Posted June 1, 2009

Note - your insurance may no longer be covering you child's hearing, vision and developmental screening questionnaires (Peds Response Form).  While you may have a "zero copay for well visits" that policy dose not extend to all parts of the visit.  Please contact your insurance company if any questions.